Careers With RCP

Current Vacancies

To find out more about our current careers, please see our latest vacancies list below or to register your interest for careers with RCP, please submit your CV directly to our friendly HR team by email: careers@rcpparking.com or contact us on 01603 598788. 

We are committed to recruiting individuals on merits of suitability for each role, on the basis of qualifications and experience. All applications are treated fairly and equally regardless of sexual orientation, race, disability, religious beliefs and any other protected characteristic, ensuring that there are equal opportunities at all stages of the recruitment process.

Customer Resolution Specialist

https://uk.indeed.com/job/customer-resolution-specialist-6d159a148962a0bd 

Please see our Indeed page for more information on these current vacancies with RCP Parking Limited. 

*Strictly no agencies, please* 

 

Who we are...

We are RCP, a family-run car parking operator of choice within the UK. Our family-driven culture starts from the top down and shapes the way we work with both clients and customers every day. We are on a growth journey to become the UK’s most trusted parking brand and to scale our presence across every major UK city and beyond. As the National Friendly and Professional Car Park Operator, we are committed to delivering seamless, ethical, and personal parking experiences while continuing to expand our growing portfolio of car park locations throughout the UK.

At RCP, we set the BAAR, and we set it high: Bold, Agile, Authentic, and Respectful. These values guide everything we do and shape the way our teams collaborate, innovate, and deliver exceptional results. As we continue to grow, we look for people who share these values and want to play a meaningful role in shaping the future of parking.

What started in 1994 by Shapoor Naghshineh, with a few car parks in Norfolk, has turned into a successful nationwide operation of over 30 years service. Today, we continue to build on that legacy with ambitions to remain one of the UK's leading car park management companies - and that ongoing ambition starts with you.

Our business operations are managed by our internal Senior Leadership Team (SLT), led by Shapoor Naghshineh, Chairman, and Sarah Naghshineh, Managing Director. Together, we are driving the next stage of growth and strengthening our presence across the UK car parking industry.

Careers within parking are interesting, challenging and rewarding, but don't just take our word for it. Visit Careers Hub to learn more about opportunities and careers in the UK parking sector. 

There has never been a better time to join the UK parking sector with a successful company like RCP. With advances in technology and continued innovation in electric vehicles and parking infrastructure, we are helping shape the future of the industry. Yet while our business evolves, our family-run, customer-driven approach remains at the heart of everything we do, and is what continues to set us apart.

 

Great Place to Work Certified Employer

We are a Great Place to Work Certified Employer in the UK for 3 consecutive years! Please see our GPTW page for more information on our people and culture: Working at RCP Parking Limited | Great Place To Work® UK

We are proud to have been recognised among the UK’s Best Workplaces, with achievements across culture, wellbeing, and the transportation sector including:

  • UK's Best Workplaces in Manufacturing, Production & Transportation 2024, 2025
  • UK's Best Workplaces for Wellbeing 2025, 2026
  • UK's Best Workplaces 2026

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EDP Large Business of the Year 2025

We are also Large Business of the Year in Norfolk Winners of the Eastern Daily Press Business Awards for 2024/2025 and proud to be a successful family run business. 

 

 

 

 

 

 

 

 

 

British Parking Awards 2025

We are proud to have achieved outstanding recognition at the British Parking Awards 2025, further reinforcing our position as one of the UK’s leading car parking employers. We were honoured to receive the ‘Wellbeing’ award for employees and culture, building on our continued recognition by Great Place to Work and our ranking among the UK’s top employers. In addition, our Chairman, Shapoor Naghshineh, was awarded the prestigious ‘Lifetime Achievement Award’ in recognition of his exceptional 40-year contribution to the parking industry.

 

Some of our benefits here at RCP

  • Competitive pay which is reviewed annually (in line with the National Living Wage)
  • Generous annual leave (holiday) entitlement scheme
  • Additional day off for your Birthday scheme
  • Fantastic Wellbeing and Employee Assistance Programme (EAP) with Canada Life
  • Life assurance cover scheme with Canada Life
  • Top Tier Package with Perkbox, our Reward, and Recognition Platform
  • Employee discount platform with Perkbox
  • Private Healthcare Salary Sacrifice Scheme with Vitality Health
  • Group Pension scheme
  • Free Parking at our RCP sites
  • Educational and development training platform (Bright HR)
  • National Living Wage Foundation Member
  • Great Places to Work Certified (2024/2025, 2025/2026, 2026/2027)

 

PRIVACY NOTICE 

What is the purpose of this document?

RCP PARKING LIMITED (company number: 02904876) is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. You should review this privacy notice if you are applying for work with us (whether as an employee, worker or contractor). It makes you aware of how and why your personal data will be used, namely for the purposes of the recruitment exercise, and how long it will usually be retained for. It provides you with certain information that must be provided under the UK General Data Protection Regulation (UK GDPR).

Data protection principles

We will comply with data protection law and principles, which means that your data will be: 

  • Used lawfully, fairly and in a transparent way.
  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
  • Relevant to the purposes we have told you about and limited only to those purposes.
  • Accurate and kept up to date.
  • Kept only as long as necessary for the purposes we have told you about.
  • Kept securely.

The kind of information we hold about you

In connection with your application for work with us, we will collect, store, and use the following categories of personal information about you:

  • The information you have provided to us in your curriculum vitae and covering letter.
  • The information you have provided on our application form, including name, title, address, telephone number, personal email address, date of birth, gender, employment history, and qualifications.
  • Any information you provide to us during an interview.
  • Any information you provide as part of any recruitment-based test.

We may also collect, store and use the following “special categories” of more sensitive personal information:

  • Information about your race or ethnicity, religious beliefs, sexual orientation and political opinions.
  • Information about your health, including any medical condition, health and sickness records.
  • Information about criminal convictions and offences.

How is your personal information collected?

We collect personal information about candidates from the following sources:

  • You, the candidate.
  • Recruitment agencies.
  • Background check providers.
  • Credit reference agencies.
  • Your named referees.

How we will use information about you

We will use the personal information we collect about you to:

  • Assess your skills, qualifications, and suitability for the role.
  • Carry out background and reference checks, where applicable.
  • Communicate with you about the recruitment process.
  • Keep records related to our hiring processes.
  • Comply with legal or regulatory requirements.

It is in our legitimate interests to decide whether to appoint you to role since it would be beneficial to our business to appoint someone to that role. We may sometimes use your personal data because we have a recognised legitimate interest. Where we rely on a recognised legitimate interest, we will ensure the use is strictly necessary and only use or share the minimum data required.

We also need to process your personal information to decide whether to enter into a contract of employment with you. 

Having received your CV and application form, we will then process that information to decide whether you meet the basic requirements to be shortlisted for the role. If you do, we will decide whether your application is strong enough to invite you for an interview. If we decide to call you for an interview, we will use the information you provide to us at the interview to decide whether to offer you the role. If we decide to offer you the role, we will then take up references before confirming your appointment.

Before we use your personal data for any new purpose, we will ensure the processing is fair and lawful. In particular, we will confirm that an appropriate lawful basis applies to the new purpose and (where relevant) that any additional requirements for special category data or criminal offence data are met. We will carefully consider whether any new use is compatible with the original purpose for which your data was collected.

We will not use your personal data in ways that are unexpected, unfair, or that could have an unjustified negative impact on you.

In certain circumstances, the law treats further processing as compatible without requiring a full compatibility assessment, for example, where processing is carried out for archiving in the public interest, scientific or historical research, or statistical purposes, provided appropriate safeguards are in place.

Where we do intend to use your data for a new purpose, we will inform you and provide any relevant information before doing so. In some cases, you will have the right to object to that use, and we will make you aware of this right whenever it applies.

If you fail to provide personal information

If you fail to provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications or work history), we will not be able to process your application successfully.  For example, if we require a credit check or references for this role and you fail to provide us with relevant details, we will not be able to take your application further.

How we use particularly sensitive personal information 

We will use your particularly sensitive personal information in the following ways:

  • We will use information about your disability status to consider whether we need to provide appropriate adjustments during the recruitment process, for example whether adjustments need to be made during an interview.
  • We will use information about your race or national or ethnic origin, religious, philosophical or moral beliefs, or your sexual life or sexual orientation, to ensure meaningful equal opportunity monitoring and reporting. 

Information about criminal convictions

We envisage that we may process information about criminal convictions. 

We will only collect information about criminal convictions if it is appropriate given the nature of the role and where we are legally able to do so.  Where appropriate, we will collect information about criminal convictions as part of the recruitment process or we may be notified of such information directly by you in the course of applying for a job. We have in place an appropriate policy document and safeguards which we are required by law to maintain when processing such data.

Automated decision-making

Automated decision-making is the process of making decisions by automated means, with or without any human involvement. You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making.

Data sharing

Why might you share my personal information with third parties?

We will only share your personal information with third parties for the purposes of processing your application. All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

Cross-border data transfers

We will not transfer your personal information outside the UK.

Data security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know.  They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Data retention

How long will you use my information for?

We will retain your personal information for a period of 12 months after we have communicated to you our decision about whether to appoint you to role. We retain your personal information for that period so that we can show, in the event of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted the recruitment exercise in a fair and transparent way.  After this period, we will securely destroy your personal information in accordance with our data retention policy.

If we wish to retain your personal information on file, on the basis that a further opportunity may arise in future and we may wish to consider you for that, we will write to you separately, seeking your explicit consent to retain your personal information for a fixed period on that basis.

Rights of access, correction, erasure, and restriction 

Your rights in connection with personal information

Under certain circumstances, by law you have the right to:

  • Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it. We will conduct a reasonable and proportionate search for your personal information.
  • Request correction or rectification of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
  • Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your personal information to another party. 

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact our data compliance team, in writing, whose contact details are available further below.

Data compliance team

We have appointed a data compliance team to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact our data compliance team, whose details are available in the Privacy Policy on our website (https://www.rcpparking.com/).  

Questions or complaints 

If you have any questions or concerns about this privacy notice or how we handle your personal information, please contact our data compliance team who have been appointed to oversee compliance with this privacy notice and whose contact details are set out above.

You have the right to complain to us if you consider that there has been an infringement of your rights in relation to your personal data.

You can submit a complaint using the following channels:

When we receive a data protection complaint, we will:

  • Acknowledge receipt no later than 30 days from receiving it.
  • Take appropriate steps to respond without undue delay, which may include making enquiries into the subject matter of the complaint and, where appropriate, keeping you informed about the progress of our handling of the complaint.
  • Inform you of the outcome without undue delay.

You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), who is responsible for data protection issues in the UK and whose contact details are:

The ICO's address:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk